Understanding, of the customer's requirements and available stock, patience and courtesy, re-assurance and promised delivery fulfilment. And, lovely flower arrangements. Thank you.
I found out some Hospital wards can't allow flowers for medical reasons. Maybe ask the customer where the flowers are to end up., should they not be allowed in a ward for long. Suggestions: other family members, foyer, canteen, staffroom, suitable wards. Just a thought.
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