Customer Reviews
★★★★★ 4.9 average from 10030 reviews
★★★★★
This is my 3rd order, highly recommend. Easy process, great selection and good communication.
Anonymous
24th May 2023
★★★★★
I had a very good experience. The online order was easy to navigate and choose the type of flowers you wanted to send. I also rang the morni...I had a very good experience. The online order was easy to navigate and choose the type of flowers you wanted to send. I also rang the morning of delivery and spoke to a pleasant and very helpful lady. They send you a photo of the arrangement and notify you when they are delivered. The arrangement was beautiful.
Just For You
Anonymous
24th May 2023
★★★★★
Always the most beautiful arrangements. I’m a return customer! Fantastic range, easy online order process! Great communication! Love orderin...Always the most beautiful arrangements. I’m a return customer! Fantastic range, easy online order process! Great communication! Love ordering From Urban Flower
Ange
24th May 2023
★★★★★
I live in the USA. I wanted to send a gift to my sons wife.I ordered a plant to be sent for her birthday. It was out of stock and they sent ...I live in the USA. I wanted to send a gift to my sons wife.I ordered a plant to be sent for her birthday. It was out of stock and they sent an email asking if I wanted a substitute.Due to time differences, I did not see the message in time to reply for the delivery.. when they did not hear from me; They emailed me to tell me they picked a substitution and delivered it , so that she would have something on her birthday .Then they offered to exchange the plants when the originall plant I ,wanted came in a day later... If we wanted customer service is beyond any I have ever experienced!This amazing customer service and the beautiful arrangements have made me a customer for life.
Cymbidium Orchid Plant
Katherine S
23rd May 2023
★★★★★
I definitely recommend urban flowers. I had made an order online in the early hours of the morning and selected it to be picked 7:30am that ...I definitely recommend urban flowers. I had made an order online in the early hours of the morning and selected it to be picked 7:30am that same morning. However your required to make an order the day before for a pick. I went to the head office and asked about my order which the staff had told me the T&C’s but she went out of her way and had my order prepped straight away. Forever thankful and greatful for her service. As I needed it for a funeral. Thank you urban flowers for your service and beautiful bouquets. I did not take any pics but let me tell you that it’s more beautiful in person.
Emerald
Patricia Uri
23rd May 2023
★★★★★
Fast, efficient booking and delivery service - kept me up to date with the whole process, including a photo on delivery. Plant and chocolate...Fast, efficient booking and delivery service - kept me up to date with the whole process, including a photo on delivery. Plant and chocolates were exactly as advertised - great quality.
Marion
22nd May 2023
★★★★★
Seriously the MOST beautiful flowers I’ve ever seen! Wow! Wow! They really put a smile on my friends face. Thanks you.
The Chelsea
Carly Le Cerf
22nd May 2023
★★★★★
Extremely happy with the sympathy flowers delivered. Transaction was simple and I was notified with a photo of the final arrangement. once t...Extremely happy with the sympathy flowers delivered. Transaction was simple and I was notified with a photo of the final arrangement. once the flowers were delivered I then received an email from the owner to advise the flowers had been successfully delivered. I would definitely use their services again.
First Frost
Anna S
21st May 2023
★★★★★
The sevice was A1
Rod Axen
20th May 2023
★★★★★
Beautiful 😍 better than I imagined. Perfect for a gift to my mum for graduation ❤️
First Frost
jasmine
20th May 2023
★★☆☆☆
As expected the flowers were very nice, however disappointingly they did not include the personalised card that I requested and I did not re...As expected the flowers were very nice, however disappointingly they did not include the personalised card that I requested and I did not realise until I got home. Furthermore, finding your physical store for pick up was difficult and I would have liked some more detailed instructions on your website, especially given the image of your store on google appears to be on a street corner. I eventually had to call up for directions. Thanks.
Anonymous
19th May 2023
★★★★☆
Really great online ordering system and great communication. Only let down was a very late delivery.
Andrea Wenborn
19th May 2023
★★★★★
Luxe white orchids is unique, beautiful, and match well with graduation ceremony. The wrapping is very professional. Notification of deliver...Luxe white orchids is unique, beautiful, and match well with graduation ceremony. The wrapping is very professional. Notification of delivery progress by text is helpful.
Luxe White Orchids
Anonymous
19th May 2023
★★★★★
They let me know when the order had been made and they also sent pictures of what they looked like. The flowers were stunning and exactly wh...They let me know when the order had been made and they also sent pictures of what they looked like. The flowers were stunning and exactly what I had ordered. They also notified me when the flowers had been delivered.
Anonymous
18th May 2023
★★★★★
Super quick turnaround on 2 x bunches of roses (and they were absolutely beautiful as well!). Ordered around 10.30am and the client received...Super quick turnaround on 2 x bunches of roses (and they were absolutely beautiful as well!). Ordered around 10.30am and the client received them at around 3pm that day. I`ve used Urban Flowers in the past and had the same level of service (as well as an extremely high quality product). Will use them again! 10/10.
The Charlotte
Naomi Marshall
18th May 2023
★★★★★
One stop shop! Winston and Carli have everything you will ever need. Bright Posy is my go to bouquet for any occasion. Thanks again guys 😁
Bright Posy
Libby
18th May 2023
★★★★★
I love getting a photo beforehand so I can see exactly what is being delivered and the text to say it`s been delivered offers peace of mind....I love getting a photo beforehand so I can see exactly what is being delivered and the text to say it`s been delivered offers peace of mind. Excellent service
Anonymous
17th May 2023
★★★★★
Always wonderful. On time. Amazing arrangements. Friendly service.
Luxe Baby Hamper
Michelle Arnold
17th May 2023
