If you have any questions regarding flowers or delivery, please give us a call:
Australian Callers: 02 9745 1668
International Callers: 61 2 9745 1668
Monday to Saturday: 7am to 5pm (AEST)
Sunday: Closed
Order online 24/7
Our website has a Minimum Spend Requirement of $100 plus delivery charges.
Our Standard Delivery fee for delivery anywhere in the Sydney region is $14.95. Standard delivery can occur anytime up to 7pm for residential addresses, up to 5pm for businesses, and delivery before 3pm to schools (see our terms and conditions).
We offer a Priority Delivery option too if you need your order to arrive by Midday and this are easy to choose during check-out or by phone order. Priority delivery options are not available on the same day as ordering unless you call us to see if it is possible first.
Urgent Delivery is also available which is a three hour delivery service. Urgent deliveries must be booked by 1pm on the day you would like the order. (If an Urgent Delivery is chosen after 1pm it will be delivered by 10am the following morning.)
If your have any other special delivery requests just call us on 02 9745 1668 and we'll do our best to help you.
At Urban Flower, we offer same day delivery Monday to Saturday. We are closed and do not deliver on Public Holidays or Sundays (except Mother's Day).
Deliveries to all Sydney suburbs are available same-day as long as the order is placed before 1pm. If you require a delivery on the same day later than this time, please call our friendly staff on 02 9745 1668 to see if we can accommodate your request.
To ensure you delivery gets to the right person, please ensure the delivery address and contact number for the recipient are complete and correct. We cannot accept responsibility when incorrect or incomplete information is provided.
Our drivers always try to deliver in person, if the recipient is not home, or doesn't answer the door their delivery will be left in a safe place out of the weather.
For secure apartment buildings we will try to leave the delivery outside the apartment door, if unable to gain access to the apartment door we may need to leave the delivery in the foyer or mail room.
If we deem it is unsafe to leave the flowers and we cannot contact the customer or recipient on numbers provided it will be returned to our store and additional charges may apply for return, and any reattempt of delivery.
We are located in Sydney, New South Wales. From our centrally located store we offer same day delivery direct to all Sydney suburbs generally bounded by; Sydney CBD and Eastern Suburbs, Cronulla, Campbelltown, Penrith, Richmond, Windsor, Berowra, Palm Beach, Manly and anywhere within these boundaries. We offer standard delivery to all these areas and everywhere in between for our standard flat delivery fee of $14.95. We are your local florist no matter where in the Sydney Region your flowers are going!