Customer Reviews
★★★★★ 4.9 average from 10029 reviews
★★★★★
The experience was so easy - from ordering online to the delivery, I was kept updated and even sent a photograph of the bouquet that I had o...The experience was so easy - from ordering online to the delivery, I was kept updated and even sent a photograph of the bouquet that I had ordered on the morning it was to be delivered. Great service.
Twilight
Heather
20th July 2025
★★★★★
Very happy with the service, also sent us a photo of ordered flowers.
Anonymous
22nd July 2025
★★★★★
Flawless 😁
Anonymous
19th July 2025
★★★★★
Excellent service. I rang the florist a few times and the lady that answered was very polite, helpful and professional. Nothing was too much...Excellent service. I rang the florist a few times and the lady that answered was very polite, helpful and professional. Nothing was too much trouble. The flowers were even more beautiful than in the picture. They arrived early and the delivery person was very friendly and polite. Very happy with my decision to buy from Urban florist. I will be buying my flowers from them from now on.
Basket of Blooms
Anonymous
19th July 2025
★★★★★
Fresh beautiful flowers. Prompt delivery. Excellent prefer confirmation and processing including delivery advice. Can’t fault the service. T...Fresh beautiful flowers. Prompt delivery. Excellent prefer confirmation and processing including delivery advice. Can’t fault the service. Thank you
Flower Order
Lynda
18th July 2025
★★★★★
I recently ordered a flower arrangement from this store and was initially a bit disappointed when I received a photo of the bouquet—it looke...I recently ordered a flower arrangement from this store and was initially a bit disappointed when I received a photo of the bouquet—it looked too pale for what I had in mind. I called the store, and the lady who answered was incredibly understanding and helpful. She listened patiently and assured me she would do what she could to make it right.To my surprise, just a few minutes after our call, I received an updated photo—and it was beyond my expectations! The new arrangement was vibrant, beautifully put together, and exactly what I had hoped for.It truly made my friend’s day when she received it.Thank you for the thoughtful service and quick response. Highly recommend! 🌸
Little Princess
Anonymous
16th July 2025
★★★★★
Brilliant service with beautiful flowers. Excellent communication, I would recommend.
Evergreen
Anonymous
14th July 2025
