Customer Reviews
★★★★★ 4.9 average from 10037 reviews
★★★★☆
They were great!
Karina Kuk
20th October 2021
★★☆☆☆
The photo was good and flowers well received.it just seemed really exspensive
Annie Quail
19th October 2021
★★★★☆
Incredible flowers but I paid $24 for priority delivery and did not receive receive them before that time.
Georgia
19th October 2021
★★★★★
Beautiful flowers delivered in a timely manner. Thank you so much. Will definitely order again
Megan Pereira
19th October 2021
★★★★★
Ordered online and then had to ring to change deliver address. Delivered on time and recipient loved it.
Anonymous
19th October 2021
★★★★★
Great service! I was after the same day delivery and was very pleased that they were able to meet my request. Everything was done online and...Great service! I was after the same day delivery and was very pleased that they were able to meet my request. Everything was done online and the birthday girl was very happy! Thank you so much
Flower Order
Anonymous
19th October 2021
★★★★☆
Easy to order and fast delivery
Anonymous
19th October 2021
★★★★★
Flowers were do well receivedHuge bunch - all looking fresh Delivered on timeSuper happy!!!
Anonymous
19th October 2021
★★★★★
I purchased flowers last minute on a Friday and requested that they be delivered on Monday following a funeral service on the weekend. Famil...I purchased flowers last minute on a Friday and requested that they be delivered on Monday following a funeral service on the weekend. Family told me that the flowers were beautiful so I couldn`t be more happy with the service provided. Thank you!
Anonymous
19th October 2021
★★★★★
Easy and efficient service. Flowers were delivered on time and the order process was very easy. I was kept up to date with delivery confirma...Easy and efficient service. Flowers were delivered on time and the order process was very easy. I was kept up to date with delivery confirmation. Thank you team
Sandra D
19th October 2021
★★★★★
Beautiful flowers and the process was Very easy. Great shop to shop from and i loved the communication from the store.I will be telling all ...Beautiful flowers and the process was Very easy. Great shop to shop from and i loved the communication from the store.I will be telling all of my friends about the store and i will be shopping there whenever i need flowers.Thank You for your wonderful service!
With Deepest Sympathy
Anonymous
18th October 2021
★★★★★
Delivered on time, flowers beautiful just as shown. Very well received.
Sylvia Rought
18th October 2021
★★★★★
In Melbourne and after midnight. I finally chose the flowers to send (along with some Dairy Milk chocolates) to a friend in Sydney and could...In Melbourne and after midnight. I finally chose the flowers to send (along with some Dairy Milk chocolates) to a friend in Sydney and could only hope they arrived the same day which was now a Saturday. To my very pleasant surprise, not only did they arrive, they were better looking in real life and my friend was thrilled. Thanks Urban; great prices and a great outcome.
Anonymous
18th October 2021
★★★★★
Easy to order, same day delivery at very reasonable rates and a lovely bunch of flowers which matched the online description. Great service!Easy to order, same day delivery at very reasonable rates and a lovely bunch of flowers which matched the online description. Great service!
Anonymous
18th October 2021
★★☆☆☆
I phoned to speak with someone to order a dried flower arrangement, an arrangement which was already on their website, however, I just wante...I phoned to speak with someone to order a dried flower arrangement, an arrangement which was already on their website, however, I just wanted it in a smaller scale. I did also request for some gold colour accents to be incorporated, however, this did not translate when i received my order. On the day for delivery, there was no correspondence from Urban Flower to advise an ETA on delivery, which can be annoying as you feel as though you are kept in the dark about when your order might arrive.
Anonymous
18th October 2021
★★★★★
Always dependable for on time delivery and high quality products
Anonymous
18th October 2021
★★☆☆☆
I ordered and paid for a wreath on 13 oct for a funeral to be held on sat 16 October. In the instructions, I asked that the wreath be delive...I ordered and paid for a wreath on 13 oct for a funeral to be held on sat 16 October. In the instructions, I asked that the wreath be delivered at 0830 for a 10 o`clock service and left my contact details to Contact me if there was any issue. I was contacted The night before to be told they would not deliver at this time. The caller advised I could pay for an uber to drop it to the church and that maybe it was better if they cancelled the order. Please note: this is a wreath for a funeral the next day! If they had called me earlier, I would have organised the wreath from another business and delivered it to the house. The flowers were delivered on time but caused a deep level of anxiety for my family. Shocking phone manner and customer service. I have told my extended fami.y not to use this business in Castle Hill.
Anonymous
17th October 2021
★★★★★
The most beautiful Pure Delight arrangement which arrived at my granddaughter’s for her 18th birthday - she’s ever so delighted with it. Jam...The most beautiful Pure Delight arrangement which arrived at my granddaughter’s for her 18th birthday - she’s ever so delighted with it. Jamal, really appreciate your taking the trouble to make sure it was delivered by 5 pm before they went out to dinner.
Flower Order
Anonymous
17th October 2021
★★★★☆
Great over the phone service, friendly staff !I did ask for a photo for our records as I am based in Brisbane and we would like to see what ...Great over the phone service, friendly staff !I did ask for a photo for our records as I am based in Brisbane and we would like to see what was delivered to our staff member in Sydney - but have not received.
Flower Order
Anonymous
17th October 2021
★★★★★
The flower arrangements were as advertised and as stunning as the pictures, the same day delivery was prompt. Thank you!
Anonymous
17th October 2021
