Customer Reviews
★★★★★ 4.9 average from 10030 reviews
★★★★★
The range of subtle coloured flowers is amazing. And the information and messaging is comprehensive.
Anonymous
10th September 2021
★★★★★
The flowers are great quality and brought smiles all round! I loved that the range included different sizes.
Anonymous
10th September 2021
★★★★★
The flowers I ordered were amazing. My friend sent me a message with a photo of the flowers and it was well my expectations.
Anonymous
10th September 2021
★★★★★
Fantastic experience - same day delivery in Sydney - and one very happy recipient. I was sent a photo of the delivered flowers and they look...Fantastic experience - same day delivery in Sydney - and one very happy recipient. I was sent a photo of the delivered flowers and they looked perfect.
GT
10th September 2021
★★★★★
Urban Flower were very flexible with our needs, super helpful and a delight to deal with. Offered different delivery options too.
Judy
10th September 2021
★★★★★
Quick, efficient and of course, the absolute best at what they do! It’s always a pleasurable experience with Urban Flower!
Anonymous
10th September 2021
★★★★★
Absolutely stunning flowers! Able to order for same day delivery for a friend of mine who just had a baby. So convenient. Highly recommend U...Absolutely stunning flowers! Able to order for same day delivery for a friend of mine who just had a baby. So convenient. Highly recommend Urban Flower. Thank you so much :)
Tanya New
10th September 2021
★★★★★
Very efficient. Delivered before the expected delivery time. Product looked exactly like the picture from the website.
Phalaenopsis orchids - Double Stem
Vanessa Green
9th September 2021
★★★★★
Really beautiful flowers as described and delivered on time thank you.
The Chelsea
Anonymous
9th September 2021
★★☆☆☆
Flowers were gorgeous as they usually are from urban flowers. Ordered them a week prior, and had to chase them up on the day with an approxi...Flowers were gorgeous as they usually are from urban flowers. Ordered them a week prior, and had to chase them up on the day with an approximate delivery time. I ordered the Elsa bouquet $274. On the website it shows three of the arrangements in different sizes all in vases. When mine arrived it arrived with no vase. Contacted the store to find out why and I was notified they had none in stock. Would have been nice if they notified me on the day of the order or delivery that this may be/or was the case. Staff member offered a larger / taller vase for delivery the next day in an email without the mentioning of pricing, I said yes and then she followed up with an email saying that they usually sell for $40 but she`s willing to do it for $20. I dont care for the $20 but when you spend almost $300 on flowers when that`s half your fortnightly income, you don`t expect a salesperson to charge you extra for a vase just because they`re out of stock. I`ve been buying flowers occasionally for a number of years from this florist. Customer service has gone down hill. I get that lockdowns stressful for businesses, but informing a customer your out of stock costs nothing, and sparing a $20 vase would`ve hardly put a dent in this businesses pocket. Managed to find a large enough vase a short while after , so these flowers didn`t have to live in the sink as pictured
Anonymous
9th September 2021
★★★★★
The flowers were gorgeous!! I`ve ordered from Urban Flower several times before & they consistently have great service. Would definitely rec...The flowers were gorgeous!! I`ve ordered from Urban Flower several times before & they consistently have great service. Would definitely recommend them. Thanks so much Urban Flower :)
Florist Choice Bouquet
Sarina
9th September 2021
★★★★★
Absolutely stunning arrangement, flowers in pristine condition and beautifully displayed. Accommodated a late change in delivery requirement...Absolutely stunning arrangement, flowers in pristine condition and beautifully displayed. Accommodated a late change in delivery requirements with no fuss at all! Great communication. Thanks Urban Flowers!!! 💐
The Glam
Anonymous
9th September 2021
★★★★★
Highly recommend! Ordered mid morning, delivered by that evening. My friend absolutely loved them, a beautiful arrangement.
Tracey Maher
9th September 2021
★★★★★
The flowers were beautiful and fresh ! Very impressed
Elizabeth Wright
9th September 2021
★★★★★
I am always impressed and satisfied with my experiences at Urban Flower. Nothing is ever too much trouble and they have excellent ideas and ...I am always impressed and satisfied with my experiences at Urban Flower. Nothing is ever too much trouble and they have excellent ideas and flowers that last for ages. My first stop for flowers!!
The Chelsea
Clive
9th September 2021
★★★★★
We lost both my parents in a 12 day period and my daughter (their granddaughter) who was so close to them was unable to get to NZ to be with...We lost both my parents in a 12 day period and my daughter (their granddaughter) who was so close to them was unable to get to NZ to be with them due to COVID. Thought some bright flowers might cheer her and she said the most beautiful she has ever received and helped ease her pain.
Florist Choice Bouquet
sharon corbett
9th September 2021
★★★★★
Package arrived on time and the plant was exactly as the picture showed.. possibly even a bit larger. Very happy
Joel Middleton
9th September 2021
★★★★★
Ordering was simple. Delivery was timely. Flowers were beautiful.
Jeanette
8th September 2021
