Customer Reviews
★★★★★ 4.9 average from 10037 reviews
★★★★★
Best florist
Ajay
16th December 2020
★★★★★
Although my order was placed somewhat later than it should have been, I was delighted that delivery was still made that day. My friend was d...Although my order was placed somewhat later than it should have been, I was delighted that delivery was still made that day. My friend was delighted with the African Violets. I would certainly use your service again. Thank you!
Anonymous
16th December 2020
★★★★★
Flowers were beautiful, delivered on time, and recipient was thrilled with them!
Michelle Crawford
15th December 2020
★★★★★
We ordered our sister some sunflowers and Chocolates for her birthday, she was so happy when they arrived! Thanks for helping to make her bi...We ordered our sister some sunflowers and Chocolates for her birthday, she was so happy when they arrived! Thanks for helping to make her birthday more special
De
15th December 2020
★★★★★
Amazing customer service experience with superb floristry skills. The flowers were spectacular and I would highly recommend Urban Flower to ...Amazing customer service experience with superb floristry skills. The flowers were spectacular and I would highly recommend Urban Flower to anyone looking for a bouquet with great attention to detail and exquisite floral selection. Carli went above and beyond to make sure that the flowers were perfect and was super friendly and efficient to deal with. Thank you Urban Flower.
Anonymous
15th December 2020
★★★★★
Great product. Great service, as always.
Toby
14th December 2020
★★★★★
We are really grateful that the beautiful flowers were sent to our friend before noon as a birthday surprise. Appreciate the thoughtfulness ...We are really grateful that the beautiful flowers were sent to our friend before noon as a birthday surprise. Appreciate the thoughtfulness of having them in chilled water to keep the freshness. It`s been a year since she was in Sydney and unable to return home due to COVID so every little touch means a lot.
Joyce Tham
14th December 2020
★★★★★
Urban Flower delivered an orchid to my brother’s family that I believe was not what I ordered. To compensate they delivered a gorgeous bouqu...Urban Flower delivered an orchid to my brother’s family that I believe was not what I ordered. To compensate they delivered a gorgeous bouquet. In my mind, great customer service is about fixing things and Urban went above & beyond. Thank you!
El Williams
14th December 2020
★★★★★
My parents-in-law loved their Aussie flowers bouquet
Liz Williams
14th December 2020
★★★★☆
Loved the website, it made ordering easy and the range was great. From a corporate view, it would be good to receive an email confirming the...Loved the website, it made ordering easy and the range was great. From a corporate view, it would be good to receive an email confirming the flowers were delivered. I would definitely use Urban Flowers again.
Anonymous
13th December 2020
★★★★★
The flowers were gorgeous. I will definitely be ordering from you again.
The Chelsea
Alicia
13th December 2020
★★★★★
The flowers were so beautiful & exactly like the photo and description! I will definitely be ordering from Urban flower again.
Eleanor Keil
13th December 2020
★★★★★
It was an easy experience and the recipient was very pleased with the flowers. Arrived on time. All good.
Anonymous
13th December 2020
★★★★★
Great help with change of delivery times and great flowers 👍
Allan Tanner
12th December 2020
★★★★★
So easy to organise such a lovely gift - say it with flowers 🌺
Lex Ashton
12th December 2020
★★★★★
Ordered first frost and the bunch was big and beautiful. Worth the money.
Anonymous
12th December 2020
★★★★☆
Easy to order, nice easy website to navigate. Didn`t received notification of delivery, which would have bee.n helpful. Thanks
Anonymous
11th December 2020
★★★★★
Gorgeous arrangement and good service.
Anonymous
11th December 2020
★★☆☆☆
The delivery was going to a school but when I hadn`t heard from the recipient (my mum) by 3.30pm I decided to call and discovered that the d...The delivery was going to a school but when I hadn`t heard from the recipient (my mum) by 3.30pm I decided to call and discovered that the delivery was delayed and asked whether my mum would wait around another 10 or so mins for the delivery man. Since it was a school, it was too late by then as there was no one available to accept it. The team kindly redirected the package to my mother`s home instead which arrived not too long after. I appreciated that service however I have no idea what would have happened to the package if I did not take the initiative to call and find out where it was. I wanted my mum to be able to share the items with her colleagues at the school on her birthday so I`m disappointed that couldn`t happen.
Anonymous
11th December 2020
★★☆☆☆
Flowers were wilted, delivery was left on doorstep.
Anonymous
11th December 2020
