Customer Reviews
★★★★★ 4.9 average from 10038 reviews
★★★★★
Efficient, same day delivery and lovely service.
Teigan McCleary
14th August 2020
★★☆☆☆
Flower Arrangement 5 star, Service 1 starThe Flower arrangement was really nice and deserves a higher rating than 3 stars. The delivery was ...Flower Arrangement 5 star, Service 1 starThe Flower arrangement was really nice and deserves a higher rating than 3 stars. The delivery was less than satisfactory. I ordered before 10am on the day BEFORE the required delivery. I phoned on the day to enquire when the flowers would be delivered, and was told `lunch time` I phoned again around 2pm to enquire why the delivery was still not made and was told, Delivery "COULD BE ANYTHING UP TO 7PM ON THE REQUIRED DAY, BECAUSE I HAD ONLY PAID THE STANDARD $12.95 CHARGE, AND THE TERMS WERE CLEARLY LAID OUT IN THE WEBSITE" I checked!!! It states that the $12.95 will guarantee same day delivery.I requested the flowers to be delivered next day, so it could mean anytime during the day!!!!Also the person I spoke to was certainly not at all helpful, understanding or particularly pleasant. The Birthday surprise to my friend in a Nursing Home in Lockdown, where no visitors are allowed, arrived at 2.30pm, very disappointing.
Mickie Morrison
13th August 2020
★★★★☆
Obviously instructions were not followed - even though I went to the effort of providing back up delivery option to make sure the flowers we...Obviously instructions were not followed - even though I went to the effort of providing back up delivery option to make sure the flowers were delivered they went to the back up rather than the recipient, who was actually at home at the time of delivery.
Claire Cavanna
13th August 2020
★★★★★
Flowers were beautiful! Would recommend and use again :)
Katie
11th August 2020
★★★★★
Last minute delivery for a grieving friend, ordered on a Saturday at 1pm, delivered by 6pm. Made her day! Thanks for helping me make it spec...Last minute delivery for a grieving friend, ordered on a Saturday at 1pm, delivered by 6pm. Made her day! Thanks for helping me make it special!
The Glam
Anonymous
11th August 2020
★★★★★
Beautiful flowers, easy to order! I`m in the U.S. and I ordered flowers for a friend in Sydney - I was worried I`d have trouble but it was v...Beautiful flowers, easy to order! I`m in the U.S. and I ordered flowers for a friend in Sydney - I was worried I`d have trouble but it was very easy. My friends received their flowers on time, and sent pictures - they were so lovely, I can only imagine how stunning they are in person!
Samantha E
10th August 2020
★★★★★
It was easy, I love how the flowers I chose had different size and explained which one the website was showing. I used Urban flowers before ...It was easy, I love how the flowers I chose had different size and explained which one the website was showing. I used Urban flowers before and that positive experience made me choose it again.
Anonymous
10th August 2020
★★★★☆
The flowers were delivered promptly.
Anonymous
10th August 2020
★★★★★
Fast and efficient service. Lovely options to choose from.
Pure Delight
Kate Simkovic
10th August 2020
★★★★★
Yes our delivery was received on the day we ordered as promised and the flowers were exactly what we ordered from the picture on the website...Yes our delivery was received on the day we ordered as promised and the flowers were exactly what we ordered from the picture on the website order page and we are so thrilled that our client`s day was made better by your prompt servicewould definitely use again !
Lynn Bradley
10th August 2020
★★★★★
The service was amazing when I called to confirm a few details. The flowers when delivered were absolutely beautiful and for the Champagne t...The service was amazing when I called to confirm a few details. The flowers when delivered were absolutely beautiful and for the Champagne to be cold on arrival was the perfect touch! Thanks heaps Urban Flower`s
Thank You
Telisha
10th August 2020
★★★★★
EXCELLENT SERVICE
Anthea Nason
10th August 2020
★★★★★
I`ve ordered through Urban Flower twice now and both times they have exceeded my expectations. The recipients LOVED the flowers and they wer...I`ve ordered through Urban Flower twice now and both times they have exceeded my expectations. The recipients LOVED the flowers and they were delivered speedily. HIGHLY RECOMMEND!
Anna Nock
10th August 2020
★★★★★
Gorgeous flowers, exactly as per images on website. Excellent service. Would definitely use again, highly recommend.
Annette Cauchi
10th August 2020
★★★★★
Flowers looked beautiful, my partner loved it. Delivery was at a reasonable time. Definitely will order again!
Anonymous
9th August 2020
★★★★★
I chose a "florist`s choice" arrangement and the flowers were absolutely stunning. I was very happy with the service provided by Urban Flowe...I chose a "florist`s choice" arrangement and the flowers were absolutely stunning. I was very happy with the service provided by Urban Flowers
Anonymous
9th August 2020
★★★★☆
Very good value for money but the bouquet had a few flowers that didn’t really look like the image, not my style. Overall good job! And spee...Very good value for money but the bouquet had a few flowers that didn’t really look like the image, not my style. Overall good job! And speedy delivery! Thank you
The Chelsea
Tamara
9th August 2020
★★☆☆☆
The delivery was done well but unfortunately the flowers were not as beautiful as expected. There were more leaf that actual flowers. For th...The delivery was done well but unfortunately the flowers were not as beautiful as expected. There were more leaf that actual flowers. For the amount paid, more creativity was expected for a luxe!
Anonymous
9th August 2020
