Customer Reviews
★★★★★ 4.9 average from 10039 reviews
★★★★★
Urban flower was able take a same day delivery order during the lockdown period for my sister`s birthday. The flowers were really fresh and ...Urban flower was able take a same day delivery order during the lockdown period for my sister`s birthday. The flowers were really fresh and looked awesome. Made her day!
Vrinda Sarkar
9th June 2020
★★★★★
Great customer service and they arrived quickly. Thank you
Alice Zahalka
9th June 2020
★★★★★
This is my second time ordering same-day delivery sympathy flowers from Urban Flower and I am consistently impressed with the service provid...This is my second time ordering same-day delivery sympathy flowers from Urban Flower and I am consistently impressed with the service provided. The flowers are beautiful and are delivered on time as promised.
Anonymous
8th June 2020
★★★★★
The flowers looked absolutely gorgeous. Phone conversations went well and the online process and return email went very well.
Sheila Hill
8th June 2020
★★★★★
A beautiful orchid for my parents 60th Wedding Anniversary. Great customer service!
Phalaenopsis orchids - Double Stem
Kim Prosser
8th June 2020
★★★★★
Flower arrangement was lovely arrived next day as requested
Karen Mitchell
8th June 2020
★★★★★
Quick and excellent service. I loved the Pretty flowers and it’s presentation by florists. Thank u so so much for making his day.
Anonymous
8th June 2020
★★★★★
Thank you for the stunning flowers. Delivered on time. It’s wonderful to see during these tough Covid19 times that we can still make people ...Thank you for the stunning flowers. Delivered on time. It’s wonderful to see during these tough Covid19 times that we can still make people happy. Your service is highly rated and professional.
The Glam
Kate
7th June 2020
★★★★★
It was easy to order online. I placed the order sometime after 5pm on the Friday and they were delivered before 9am on the Saturday :) My fr...It was easy to order online. I placed the order sometime after 5pm on the Friday and they were delivered before 9am on the Saturday :) My friend sent me a picture of them and they looked like the picture on the website 👍👍
Anonymous
7th June 2020
★★★★★
Flowers were fresh and beautiful and arrived on the day as ordered
The Chelsea
Anonymous
7th June 2020
★★★★★
The service was excellent. When I wanted to add chocolates to my order after it was placed, Kim had no problem doing so. The arrangement was...The service was excellent. When I wanted to add chocolates to my order after it was placed, Kim had no problem doing so. The arrangement was beautiful, the flowers fresh and lovely. And everything delivered on time.
Susan Graf
7th June 2020
★★★★★
Delighted with the beautiful flowers that were sent ! Thank you - sent from london to Sydney to my goddaughter and she loved them
Anonymous
7th June 2020
★★★★★
I`m very thankful. You helped me celebrate my daughter from the other side of the world. She was happy, so naturally I`m happy too. Very goo...I`m very thankful. You helped me celebrate my daughter from the other side of the world. She was happy, so naturally I`m happy too. Very good service, and easy to use web site. You delivered a smile , that`s an important job. Many Thanks from Sweden / Alf Pettersson
Alf Pettersson
7th June 2020
★★★★★
delivery was as promised and delivered. orders are well accepted by receiver.
Anonymous
7th June 2020
★★★★☆
Greatly appreciated low friction experience to order and send online, as well as amazing delivery coverage for flat rate. The process is cle...Greatly appreciated low friction experience to order and send online, as well as amazing delivery coverage for flat rate. The process is clear and simple. Called to discuss floral theme however could not really communicate beyond "bright colours" or "pastels" which was ok I guess but I would have liked some examples of the flowers being included, as well as thematic options (with descriptions) to choose during the online selection process (would not have felt aI needed to call if that was the case). Also it would have been helpful to have an idea of the actual physical size of the different bouquet size options beyond "deluxe" "standard" "amazing" etc, like what do those actually mean in dimensional terms?
Anonymous
7th June 2020
★★★★★
I was nervous ordering a "plant" online for the first time after hearing stories of crappy little plants arriving. I am so rapt, the peace l...I was nervous ordering a "plant" online for the first time after hearing stories of crappy little plants arriving. I am so rapt, the peace lily was a magnificent specimen, putting my own at home to shame. The turnaround time between me placing an order and delivery to my Mum`s house was within about two hours, so so impressed with these guys! Just to be clear I never leave reviews, so that`s how impressed I am with both the product and service
Heatha
7th June 2020
★★★★★
You were easy to deal with and the recipient was extremely satisfied with your product
Anthony Dubois
7th June 2020
★★★★★
Truly perfect bouquet, incredible delivery and was able to put smiles on faces which is all you want
Maree Petsoglou
7th June 2020
★★★★☆
The online ordering was easy. However would have appreciated an email to let me know roughly what time it would be delivered on the day and ...The online ordering was easy. However would have appreciated an email to let me know roughly what time it would be delivered on the day and then an acknowledgment to say that it had been delivered.
Anonymous
7th June 2020
★★★★★
The flowers and arrangement was beautiful. Easy website to order from. I will definitely be using Urban Flower again and will not hesitate t...The flowers and arrangement was beautiful. Easy website to order from. I will definitely be using Urban Flower again and will not hesitate to recommend Urban Flower to my friends, family and work colleagues.
Robyn
7th June 2020
