Customer Reviews
★★★★★ 4.9 average from 10029 reviews
★★★★★
I choose this florist based on a internet search. Their flowers are beautifully arranged and generously sized. I ordered two arrangements in...I choose this florist based on a internet search. Their flowers are beautifully arranged and generously sized. I ordered two arrangements in two days for different recipients -- both delighted. Very good service. Prompt delivery.
Little Princess
Anonymous
24th July 2024
★★★★★
Carli gave great advice on the arrangement chosen, was happy to take a rather long message down over the phone, and called me politely when ...Carli gave great advice on the arrangement chosen, was happy to take a rather long message down over the phone, and called me politely when the driver could not find the recipient`s home due to my error in relaying house number. In a world where one finds little patience in customer service, this was refreshing and much appreciated. It was a smooth and stress-free experience from beginning to end. Thank you Urban Flowers.
Murray
Sally
24th July 2024
★★★★★
Very easy to order, appreciated the different payment options. I received a photo of my friends flowers before it was delivered to her, look...Very easy to order, appreciated the different payment options. I received a photo of my friends flowers before it was delivered to her, looked so beautiful! I was informed the chocolates I purchased as a gift were unavailable and was given the option to approve an alternative of equal value. I would definitely order again the next time I need flowers !
Anonymous
24th July 2024
★★★★★
Urban Flower provided a very friendly and efficient service and delivered on the same day as ordered, as promised. They even send me a photo...Urban Flower provided a very friendly and efficient service and delivered on the same day as ordered, as promised. They even send me a photo of the lovely arrangement once it was made. An overall excellent experience. I`ll definitely order from Urban Flower again! Thank you.
Little Princess
Anonymous
24th July 2024
★★★★★
Delivered a beautiful orchid plant on time. This was an appreciated gift
Cymbidium Orchid Plant
Sharon Howes
24th July 2024
★★★★★
Quick and easy, highly impressed with the quality of the flowers and service received.
Little Prince
Louise wade
23rd July 2024
★★★★★
Great selection of gifts and ability to combine different choices and customise my order made for an easy and no fuss experience using the s...Great selection of gifts and ability to combine different choices and customise my order made for an easy and no fuss experience using the site. Also received text notifications and photos of bouquets and service delivery. Would use and recommend Urban Flower! Thank you for delivering an excellent customer experience!
Little Princess
Ray
23rd July 2024
★★★★★
No issues, informed of delivery of the orchid, and the quality of the plant is sublime!
Patricia
22nd July 2024
★★★★★
Great service and product! Fast and friendly too.
Scott
22nd July 2024
★★★★★
Amazing customer service; I received text updates and pictures of the arrangement before it went out. Arrangement also went out really quick...Amazing customer service; I received text updates and pictures of the arrangement before it went out. Arrangement also went out really quickly. Could not be happier.
Little Princess
Anonymous
21st July 2024
