Customer Reviews
★★★★★ 4.9 average from 10038 reviews
★★★★★
yes i would
Anonymous
15th October 2020
★★★★★
Beautiful flowers delivered on time
Deborah Jarrett
14th October 2020
★★★★★
Delivered on time
Andrea
14th October 2020
★★★★★
Flowers were fresh, beautiful and on time
Wendy Orlay
14th October 2020
★★★★★
They made it so easy to send a gift to my partner!
Sarah Atherton
14th October 2020
★★★★★
Have already recommended Urban Flower to friends and family! The flowers I ordered were exactly as expected. I ordered online and found the ...Have already recommended Urban Flower to friends and family! The flowers I ordered were exactly as expected. I ordered online and found the whole process a breeze. Will definitely order again
Kristy Turnbull
14th October 2020
★★★★★
Excellent service
Anonymous
14th October 2020
★★★★★
Easy to use website and clear description of floral arrangements. Flowers arrived at the expected dilivery time.
Anonymous
14th October 2020
★★★★★
Urban Flower is always my go to, the process online is straight forward and if I`d rather speak to someone - the girls are always so lovely ...Urban Flower is always my go to, the process online is straight forward and if I`d rather speak to someone - the girls are always so lovely and assisting.I`m always happy with the delivery and product. I highly recommend Urban Flower.
The Glam
Julee Utsumi
14th October 2020
★★★★★
I would recommend Urban Flowers - delivery is always on time, flowers online are a true representation of what is delivered. I order flowers...I would recommend Urban Flowers - delivery is always on time, flowers online are a true representation of what is delivered. I order flowers for my Sydney family who live in Burwood and Dulwich Hill from this company - it is so convenient given I am currently living on the other side of the world (Norway).
Anonymous
13th October 2020
★★★★★
Fantastic. Great product.
Anonymous
12th October 2020
★★★★★
Urban Flower were easy to deal with online and delivered on time.
Anonymous
12th October 2020
★★★★★
I have ordered a bouquet arrangement for my girlfriend stuck in a hotel in Sydney due to quarantine rules. Outstanding service to the final ...I have ordered a bouquet arrangement for my girlfriend stuck in a hotel in Sydney due to quarantine rules. Outstanding service to the final delivery I can’t really fault them. Would definitely order and recommend them in the future.
Hugo Alexandre Duarte Afonso
12th October 2020
★★★★★
Easy to order online. I ordered at 12noon and got very efficient, same day delivery and the flowers were absolutely beautiful. Thank you.
Pure Delight
Kelly
12th October 2020
★★★★★
great service and fresh flowers
Anonymous
12th October 2020
★★★★★
Urban Flower are absolutely fabulous. I used them to send birthday gifts to two friends in Waverton. I have not seen the gifts that were del...Urban Flower are absolutely fabulous. I used them to send birthday gifts to two friends in Waverton. I have not seen the gifts that were delivered but the recipients have reported that they were absolutely lovely. I’m sure I’ll receive photos from them. One of the gifts was missing a small part (a basket) and when I contacted Urban Flower to follow up on the missing gift they responded to my email within about 15 minutes, despite the fact that it was after trading hours. Not only was I offered an immediate refund or a replacement (no questions asked), Urban Flower then got in touch with the courier responsible for the original delivery and ascertained that the missing basket had been inadvertently left in the courier van. The basket was delivered the following day (a Sunday) when home deliveries are not normally available. Thank you Carli from Urban Flower and thank you courier driver. In this day and age of minimal customer service it was an absolute delight to deal with an organisation totally focussed on customer satisfaction. Not only was I blown away by the service but the recipients of the birthday flowers, plants and gifts from Urban Flower were thrilled with their goodies. I will not hesitate to use Urban Flower for all my Sydney florist services and have no hesitation in recommending them to anyone wanting wonderful flowers and exceptional customer service. I wish them every success - they certainly deserve it.
Pure Delight
Roger and Roz Carlsson
12th October 2020
★★★★★
On time delivery, and quality flowers and products matching exactly what is displayed on the website.
My First Teddy Blue 38cm
Anonymous
12th October 2020
★★★★★
Excellent service. Easy to order and they arrived looking beautiful and on time. Thank you
Olivia Cashman
12th October 2020
★★★★★
Easy online ordering, the staff were also helpful when I emailed to ask for a different on the card. Would recommend!
Adrian Rees
12th October 2020
★★☆☆☆
Usually the flowers are beautiful, however this time I was told they were already old on delivery. Disapointed as they are usually excellent...Usually the flowers are beautiful, however this time I was told they were already old on delivery. Disapointed as they are usually excellent.
Anonymous
11th October 2020
